Privacy Policy

Papa Canzonetta Peppers — Privacy Policy
Effective Date: October 2026

Papa Canzonetta Peppers (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our SMS marketing program.

SMS Marketing Program
Papa Canzonetta Peppers operates a mobile messaging program that sends recurring automated marketing text messages to the mobile number you provide when opting in.

By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., product updates, special offers, cart reminders).
Consent is not a condition of purchase.

You may opt out at any time by replying STOP.
You may request assistance by replying HELP.
Message & data rates may apply. Message frequency varies.

We do not share SMS opt‑in data, phone numbers, or consent information with third parties or affiliates for marketing purposes.

Your mobile number is used solely to deliver messages through our SMS service provider.

By accessing our website or opting in to receive SMS messages, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect the following types of information:

1.1 Personal Information You Provide
Name

Email address

Phone number

Shipping and billing address

Payment information (processed securely by Shopify)

Any information submitted through forms or checkout fields

1.2 SMS Program Information
When you opt in to receive text messages, we collect:

Mobile phone number

Timestamp of consent

Consent method (e.g., popup, form, checkout)

Message logs (delivery status, timestamps, carrier responses)

1.3 Automatically Collected Information
When you visit our website, Shopify automatically collects:

IP address

Browser type

Device type

Pages viewed

Referring URLs

This information helps us improve our website and user experience.

2. How We Use Your Information
We use your information for the following purposes:

2.1 Order Processing & Customer Service
Fulfilling orders

Shipping products

Processing payments

Providing customer support

2.2 Website Functionality
Improving site performance

Personalizing your experience

Preventing fraud

2.3 Marketing & Communications
Sending promotional emails

Sending SMS messages (only if you opt in)

Providing product updates, offers, and reminders

2.4 SMS Messaging Program
If you opt in to receive SMS messages, your phone number is used solely to deliver messages through our SMS service provider.

We do not sell, rent, or share SMS consent or phone numbers with third parties or affiliates for marketing purposes.

3. SMS Marketing Program (Required Carrier Compliance Section)
Papa Canzonetta Peppers operates a mobile messaging program that sends recurring automated marketing text messages to the mobile number you provide when opting in.

You may opt out at any time by replying STOP.
You may request assistance by replying HELP.
Message & data rates may apply. Message frequency varies.

We do not share SMS opt‑in data, phone numbers, or consent information with third parties or affiliates for marketing purposes.

Your mobile number is used solely to deliver messages through our SMS service provider.

4. SMS Consent Requirements (TCPA Compliance)
By opting in, you provide prior express written consent as required under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.

Your consent includes:

Agreement to receive recurring automated marketing messages

Disclosure that message frequency varies

Disclosure that message & data rates may apply

Instructions for STOP and HELP

A link to our Privacy Policy and Terms of Service

You may withdraw consent at any time by replying STOP.

5. Opt‑In / Opt‑Out Management
We honor all opt‑out requests immediately.
Supported opt‑out keywords include: STOP, QUIT, CANCEL, END, UNSUBSCRIBE.

Supported help keywords include: HELP.

We maintain suppression lists to ensure no further messages are sent after an opt‑out.

6. Recordkeeping Requirements
We maintain proof of consent for all subscribers, including:

Phone number

Timestamp of consent

Consent method

Screenshot or record of the disclosure language presented at the time of opt‑in

7. Shopify Data Processing
Our store is hosted on Shopify. Shopify provides the online e‑commerce platform that allows us to sell products and process payments.

Your data is stored through Shopify’s data storage systems and is protected under Shopify’s own Privacy Policy.

8. Cookies & Tracking Technologies
Shopify uses cookies to:

Maintain your shopping cart

Track preferences

Improve website performance

Provide analytics

You may disable cookies in your browser settings, but some features may not function properly.

9. Third‑Party Service Providers
We may share information with:

Payment processors

Shipping carriers

SMS gateway providers

Analytics platforms

These providers only receive the information necessary to perform their services and may not use it for independent marketing.

We do not sell or share personal information for advertising purposes.

10. Data Security
We implement industry‑standard security measures, including:

Encryption

Secure servers

Access controls

Monitoring

No system is completely secure, but we take reasonable steps to protect your information.

11. Your Rights
Depending on your location, you may have rights to:

Access your data

Correct your data

Request deletion

Opt out of marketing communications

To exercise these rights, contact us at jeff@papacanz.com.

12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Continued use of our website or SMS program constitutes acceptance of updated terms.

13. Contact Information
For questions or support:
Email: jeff@papacanz.com
Website: https://shop.papacanz.com