Terms and Conditions - SMS

Papa Canzonetta Peppers — Terms of Service

These Terms of Service (“Terms”) govern your use of Papa Canzonetta Peppers’ website, products, services, and mobile messaging program. By accessing our website or opting in to receive SMS messages, you agree to these Terms.

1. About Papa Canzonetta Peppers
Papa Canzonetta Peppers (“Company,” “we,” “us,” “our”) operates an online store offering peppers‑in‑oil products and related goods. These Terms apply to all visitors, customers, and subscribers.

2. Eligibility
You must be at least 18 years old to use our website or opt in to our SMS program.

3. Website Use
You agree not to misuse our website, interfere with its functionality, or engage in fraudulent activity.

4. Purchases & Payments
All purchases made through our Shopify store are subject to Shopify’s payment processing terms. Prices may change at any time.

5. Shipping & Returns
Shipping, delivery, and return policies are available on our website and may be updated periodically.

6. Privacy Policy
Your use of our website and SMS program is also governed by our Privacy Policy:
https://shop.papacanz.com/pages/privacy-policy (shop.papacanz.com in Bing)

7. Mobile Messaging Terms (Required for Carrier Compliance)
Papa Canzonetta Peppers operates a mobile messaging program that sends recurring automated marketing text messages to the mobile number you provide when opting in.

By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., product updates, special offers, cart reminders).
Consent is not a condition of purchase.

You may opt out at any time by replying STOP.
You may request assistance by replying HELP.
Message & data rates may apply. Message frequency varies.

We do not share SMS opt‑in data, phone numbers, or consent information with third parties or affiliates for marketing purposes.

Your mobile number is used solely to deliver messages through our SMS service provider.

8. SMS Consent Requirements (TCPA Compliance)
By opting in, you provide prior express written consent as required under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.

Your consent includes:

Agreement to receive recurring automated marketing messages

Disclosure that message frequency varies

Disclosure that message & data rates may apply

Instructions for STOP and HELP

A link to our Privacy Policy and Terms of Service

You may withdraw consent at any time by replying STOP.

9. Opt‑In / Opt‑Out Management
We honor all opt‑out requests immediately.
Supported opt‑out keywords include: STOP, QUIT, CANCEL, END, UNSUBSCRIBE.

Supported help keywords include: HELP.

We maintain suppression lists to ensure no further messages are sent after an opt‑out.

10. Recordkeeping Requirements
We maintain proof of consent for all subscribers, including:

Phone number

Timestamp of consent

Consent method

Screenshot or record of the disclosure language presented at the time of opt‑in

11. Prohibited Uses
You may not:

Use our SMS program to send unlawful content

Attempt to reverse‑engineer or misuse our systems

Provide false information

Attempt to circumvent opt‑out mechanisms

12. Intellectual Property
All content, branding, and materials on our website are owned by Papa Canzonetta Peppers and may not be copied or reproduced without permission.

13. Limitation of Liability
Papa Canzonetta Peppers is not liable for:

Carrier delays

Message filtering

Network issues

Damages arising from misuse of our website or SMS program

14. Changes to These Terms
We may update these Terms at any time. Continued use of our website or SMS program constitutes acceptance of updated Terms.

15. Contact Information
For questions or support:
Email: jeff@papacanz.com
Website: https://shop.papacanz.com